Designate a User to View All Orders/ Shipments                                                                                                                                                      Account Management.Designate a User to View All Orders/Shipments (180)

Some Rep offices have certain customer service person or person(s) that need access to all orders and shipments related to all users in their office so they can assist customers with order status questions. This section describes how to designate one or more users to view all orders and shipments in a rep office.

Select User Administration from the Administration menu.

Select the user from the list and click  to open the User Information page.

Click the “User Permission Level” drop down box and select the “Rep Admin” permission for the user.

1.Click the  button to return to the User Administration screen.

2.The user will now be able to log into the application and view the status of any order created by either the rep (the parent user) or a member of the rep office (the sibling users).